Privacy Policy

1. Data controller

The data controller is Hubgen (hereinafter "Controller"), based in Italy, reachable at info@trace4.eu.

2. Data collected

The Controller collects the following categories of personal data:

• Contact data: name, surname, email address, company, sector, voluntarily provided through the contact form.
• Browsing data: IP address, browser type, operating system, pages visited, date and time of access, collected automatically through technical and analytics cookies.

3. Purposes of processing

Personal data is processed for the following purposes:

• Responding to information requests submitted through the contact form.
• Providing the Trace4 platform services.
• Anonymous and aggregated statistical analysis to improve the service.
• Compliance with legal and regulatory obligations.

4. Legal basis for processing

The processing of personal data is based on: consent of the data subject (Art. 6(1)(a) GDPR), performance of a contract or pre-contractual measures (Art. 6(1)(b)), compliance with legal obligations (Art. 6(1)(c)), legitimate interest of the Controller (Art. 6(1)(f)).

5. Data retention

Personal data is retained for the time strictly necessary for the purposes for which it was collected and in any case no longer than the periods provided by applicable law. Data collected through the contact form is retained for a maximum of 24 months from collection.

6. Data disclosure and sharing

Personal data will not be disclosed to third parties. It may be shared with technical service providers (hosting, email) acting as data processors, bound by contractual agreements compliant with the GDPR.

7. Data transfers

Personal data is processed within the European Union. Should a transfer to third countries be necessary, it will take place in compliance with the safeguards provided by Articles 44-49 of the GDPR.

8. Rights of the data subject

Under Articles 15-22 of Regulation (EU) 2016/679 (GDPR), the data subject has the right to:

• Access their personal data.
• Obtain rectification or erasure of data.
• Restrict processing.
• Object to processing.
• Request data portability.
• Withdraw consent at any time.
• Lodge a complaint with the relevant Data Protection Authority.

To exercise your rights, you may contact the Controller at info@trace4.eu.

9. Cookies

This website uses technical cookies and, subject to consent, analytics cookies. For more information, please see our Cookie Policy.

10. Changes to this notice

The Controller reserves the right to modify this notice at any time. Changes will be published on this page with an updated date.